Frequently Asked Questions

Question 1

What is Forex?

Answer

Forex is a decentralized global market where traders buy and sell currencies.

Question 2

Who is FXCM?

Answer

FXCM is a global Forex and CFD broker since 1999. FXCM offers traders worldwide, a variety of trading products, powerful trading platforms, Enhanced Execution and Transparency and award-winning support. FXCM is a Leucadia Company. Learn more about FXCM.

Question 3

Is FXCM's Affiliate Program suitable for me?

Answer

The FXCM Affiliate Program is suitable for website owners with trading content, brokers, financial news or any other financial related content.

Question 4

Why to choose FXCM as a partner?

Answer

Our partner program has been designed to provide affiliates with a wide range of powerful marketing materials and tools to help you achieve your goals. Learn more about our Marketing Tools.

Question 5

Are there any fees to become Affiliate?

Answer

No, there are not any fees associated.

Question 6

What are FXCM's requirements to accept my application?

Answer

The FXCM group of companies (collectively, the "FXCM Group" or "FXCM") has companies registered and regulated by some of the most respected regulatory bodies in the world, and as such, FXCM has imposed specific on-boarding and advertising requirements for its affiliates as well. Companies can apply to the program and individuals above the age of 18.

Question 7

Do I need a website to promote FXCM?

Answer

Yes, a website, blog or mobile application related to finance, economy and/or investing is required to participate in FXCM Affiliate's program. FXCM has to review and approve the website(s) and Social media intended for advertising of FXCM related services and products, after which can inform the applying participant if they can utilise these channels in order to participate in the program.

Question 8

How can I contact FXCM?

Answer

Please contact us at [email protected].

Question 9

How do I sign up for the program?

Answer

To join FXCM's Affiliate program, you must complete a quick registration form.

Upon approval of your application, you will be prompted to create an account on the Affiliate Management System¹ to get access to our Marketing Tools.

Question 10

How many days will it take for FXCM to review my Affiliate Application?

Answer

FXCM usually reviews Affiliates' applications within 5 business days.

Question 11

My application was rejected. Now what?

Answer

Please contact us at [email protected] for more information regarding your application.

Question 12

How can I change my sign up details?

Answer

Please contact us at [email protected], in case you want to update any details.

Question 13

What is CPA (Cost Per Account)?

Answer

FXCM's Affiliate Program is offering CPA Commissions. For each qualified client you bring to FXCM, you can get a fixed commission based on our commission plan. For more details, please see our Commission Plan.

Question 14

Who is considered a qualified client?

Answer

A qualified client is:

either a new client who doesn't hold any other accounts with FXCM;
or an existing client who has only closed account(s) with FXCM and they have been closed for at least 6 months prior to the referral date and doesn't hold any other active accounts.

In order for the client to be considered as qualified, deposits should be equivalent to or greater than the amount displayed on the Commission Plan per the different groups and has executed 10 closed trades.

Question 15

What is the minimum payout?

Answer

The minimum payout is US$150.

Question 16

What are the payment methods?

Answer

The payment method is with Bank wire.

Question 17

When are the commissions paid?

Answer

The commission will be paid 20 (twenty) calendar days after the month during which the commissions were earned.

Please note that domestic bank wires take about one to two business days and international bank wires take about three to five business days, often less, to arrive.

Question 18

How can I see my commission's overview?

Answer

Please login to the Affiliate Management System, Menu "Reports" and then click "Earning Reports".

Question 19

Can FXCM give Tax advice?

Answer

You are liable to pay any taxes and duties or levies which may be needed to be paid in respect of the commission received based on the Agreement. We recommend that you contact a professional tax adviser as FXCM is not allowed to give tax advice.

Question 20

How the tracking works?

Answer

Once you have been approved to our Affiliate program, you can login to the Affiliate Management System and under Marketing Tools you can find our available Promotional Material. All Creatives and Logos have by default your affiliate ID. The only thing you have to do is to place the content on your website by copying the code.

Question 21

What is the duration of the cookie?

Answer

The duration of our cookie is 30 days.

Question 22

What marketing tools do you offer?

Answer

FXCM offers Creatives and Logos. Learn more about our Marketing Tools.

Question 23

How can I get access to my Account?

Answer

Visit the Affiliate Management System and login using the Username and Password that you created upon registration.

Question 24

How can I reset my password?

Answer

Visit the Affiliate Management, and click "Forgot Password?". You will receive an email to the email account you registered with providing further instructions.

Question 25

Can I use my own creative material?

Answer

No, you can't use your own creative material. You can find all the available creatives at Affiliate Management system. If you would like to have custom creatives for your website, please contact us at [email protected].

Question 26

Can I promote using Email, SMS?

Answer

The FXCM content is allowed to be used on your websites approved by FXCM. In case you want to promote FXCM via another way, please contact us prior to any campaign.

Question 27

Are there any guidelines that I need to follow?

Answer

For any content related and including FXCM you should take into consideration the below.

Use only the Promotional material available on Affiliate Management System .
You can proudly Promote FXCM and use our available logos but you can't create websites with FXCM domain name reference or social networks with the intention to represent or act as the FXCM Brand.
Affiliates can only promote FXCM to the websites and/or Social media channels, which have been prior reviewed and approved by FXCM and that include information about trading, brokers, financial news or any other financial related content.
You should not edit or manipulate FXCM Logos, content and Trademarks.
You should not copy FXCM website or try to reproduce any content that is directly associated with the FXCM website and can be considered as identical to ours.
You should not sell or give any merchandise items without FXCM's written approval.
Do not provide any incentives to your users to open an account.
Do not buy or bid against FXCM and buy advertisements for FXCM brand queries: "FXCM", "FXCM.COM", "Forex Capital Markets", or any other derivatives or mistakenly spelled phrases.

Other Guidelines & Restrictions

Do not register yourself or register manually other traders using your Affiliate link.
Do not target people under the age of 18 years old.
Don't target countries mentioned within the scope of the "Unlisted Countries" section available on our Commission Plan
Don't give any trading and/or investment advice in which direction the markets will go in any content can mention FXCM. You can give only general markets updates.
Don't Promise any wealth or give any other promises that look unrealistic and unbelievable.If you have any questions don't hesitate to contact your FXCM Affiliate Specialist or at [email protected].